LEGAL REFERENCE

Apni Privacy Samajhein juwa Par

Jab aap juwa par account kholte ho, aapka personal data, account details aur payment ki jankari hamara sabse zaroori kaam hota hai. Ye privacy policy batata hai ke...

Data SecurityLocal Payments ProtectedYour Control
Lobby Dekhein Read FAQ
juwa Apni Privacy Samajhein juwa Par

Hamara Data Handling Approach

juwa par aapka naam, email, phone number, address aur payment details JazzCash, Easypaisa, SadaPay aur Raast ke zariye collect hote hain. Hum ye data sirf account verification, withdrawal processing aur fraud prevention ke liye use karte hain. Aapki information teesre farokht nahi hoti, aur hum cookies aur analytics tools se sirf lobby behaviour samjhne ke liye data leta hain. Jahan local qanoon

ijazat deta hai, wahan hum in standards ko follow karte hain. Account ko band karne ke baad bhi hum legal aur tax-related reasons se limited data rakh sakte hain.

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

HAMSE RAABTA KAREN

Privacy Questions Ka Jawab Paaein

Team online

Email Support

Aapke privacy concerns ke liye hamara support team [email protected] par available hai. Hum 24-48 ghanton mein jawab dete hain.

Account Settings

Apne account mein jao aur 'Privacy Controls' section dekho. Wahan aap apni personal data ko review aur update kar sakte ho.

In-App Chat

juwa app mein support chat kholo. Wahan hamara team apke data aur security se related har sawaal ka jawab deta hai.

HUM KAUN HAIN

Kyun Aapka Data Hum Par Mehfooz Hai

Encrypted Transfers

Aapka har payment aur personal data SSL encryption ke through transfer hota hai. JazzCash, Easypaisa, SadaPay aur Raast ke zariye...

No Third-Party Sales

Hamara policy bilkul saaf hai: aapka email, phone, address ya payment info kabhi bhi teesre farokht nahi hota. Sirf internal...

Regular Audits

Hamara security team regularly aapke account ko monitor karta hai aur suspicious activity ke against proactive checks lagate hain.

Local Payment Standards

JazzCash, Easypaisa, SadaPay aur Raast se linked har account hamara payment processor ke with PCI-compliant infrastructure mein secure rehta hai.

Data Deletion Rights

Aap apne account ko permanently delete kar sakte ho aur request kar sakte ho ke hamara system mein aapka personal...

Transparent Logging

Hamara system har login, deposit aur withdrawal ko log karta hai. Aap apne account history mein dekh sakte ho ke...

Hamara Privacy vs Typical Industry Practice

Data Minimization
Hum sirf wohi data leते hain jo account chalane ke liye zaroori hai, jab ke kuch platforms kabhi zaroorat se zyada jankaari leते hain.
Clear Retention Periods
Aapka active account ke data hum tab tak rakhtے hain jab tak aap account mein ho. Deleted account ke liye hum 90 din tak legal-required data rahta hai.
User Control Dashboard
juwa par aap apne settings se directly apne data preferences ko manage kar sakte ho. Kahin aur aasa control nahi milta.
No Cookie Overload
Hum sirf essential aur analytics cookies use karte hain. Tracking pixels ya behavioral ads ke liye unnecessary cookies nahi rakhte.
Pakistan-First Language
Hamara privacy policy sirf English mein nahi hai. Roman Urdu mein likha hua hai taake aap bilkul samajh sako.
Payment Data Isolation
Aapke JazzCash, Easypaisa, SadaPay ya Raast ke credentials hamara servers par kabhi store nahi hote. Sirf transaction confirmation hota hai.
Open Contact Channels
Privacy ke bare mein sawaal ke liye direct email, in-app chat aur account settings mein help options sab jagah available hain.

Privacy Policy Ke Key Elements

Account Ownership

Sirf aap apne account ko access kar sakte ho. Hum password reset ke liye email verification aur 2FA options provide karte hain taake aapka access secure rahe.

Withdrawal Verification

Jab aap withdrawal request karte ho, hamara system aapke identity ko verify karta hai. Ye process aapke paise ko galat jagah jaane se bachata hai.

Cookie Transparency

juwa par account dashboard mein cookies ke settings hain. Aap analytics cookies off kar sakte ho agar nahi chahte ke hum aapki activity track karien.

Login Activity Logs

Aapka account history mein har login, location aur device dekha ja sakta hai. Agar koi suspicious activity mile, hamse immediately contact kar sakte ho.

Policy Updates Notice

Jab hum privacy policy mein kuch badlate hain, aapko email aur in-app notification milta hai. Changes implement hone se pehle aapko jawab dene ka moka milta hai.

Data Request Rights

Aap kisi bhi time apne complete personal data ko request kar sakte ho jo hamara system mein saved hai. Hum 30 din mein detailed export provide karte hain.

Privacy Ke Bare Mein Aksar Pooche Jane Wale Sawaal

Nahi. Aapke payment method ke credentials hamara system mein kabhi store nahi hote. Jab aap deposit ya withdrawal karte ho, aapka bank ya e-wallet provider directly handle karta hai. Hum sirf transaction confirmation rakhtے hain.

Account delete karne ke baad, aapka personal data 90 din ke andar wipe ho jata hai. Is period mein hum sirf tax aur anti-fraud records rakhtے hain. 90 din ke baad sab delete ho jata hai.

Bilkul nahi. Hamara policy clear hai: aapke contact details teesre farokht nahi hote. Sirf account verification, withdrawal confirmation aur security alerts ke liye hi hamara system aapko contact karta hai.

Apne account dashboard mein jao. 'Security' ya 'Account Activity' section mein aap har login, timestamp aur device dekh sakte ho. Suspicious activity mil gaye to directly support ko inform kar sakte ho.

Haan, hamara system essential aur analytics cookies use karta hai taake lobby properly kaam kare. Account settings mein aap analytics cookies ko disable kar sakte ho. Essential cookies required hain jab tak aap account use kar rahe ho.

Account settings ke andar 'Data Request' option hai. Aap wahan click karo aur hum aapko 30 din mein aapke sab personal data ka detailed export email karien ge.

Haan. Jab hum policy ko update karte hain, aapko email aur in-app notification dono milte hain. Changes effective hone se 30 din pehle aapko notice milta hai taake aap padh lo aur samajh lo.